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“Emotional aptitude is a 'meta-ability', determining how well we can use whatever other skills we have, including raw intellect .” - Daniel Goleman

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A person's emotional intelligence (EI) refers to the ability to identify, comprehend, control, and assess their own as well as others' emotions. Emotional intelligence can be defined as the ability to recognize, understand, and respond to emotions, to overcome stress in the present, and to be aware of how your words and actions affect others.

 

With today’s stresses of pandemic, it is imperative that leaders possess good measures of emotional intelligence. Success is not possible for those who lack this skill. Leadership demands role modelling. Think about it: who would you consider a role model?  Person who demonstrates agitation, rudeness or person who stays in control of their emotions even in critical times and help teams to calmly assesses the situation to come out with solutions. 

 

Leaders must understand how their emotions and actions affect people around them. The ability to relate to others starts by first relating strongly with self. Our course on 'Emotional Intelligence at Work' helps individual notch up their emotional quotient significantly. With enhanced self-awareness, self-regulation, motivation, leaders develop the ability to relate to and work with others more effectively.

 

Course Objectives

• Understand own emotional intelligence capabilities.

• Develop emotional control to create professional connections.

• Strengthen their people engagement skills.

• Learn how to build emotional intelligence.

• Experience reduced stress at work and improve productivity.

• Build mental health for yourself and your team

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Content Overview

• Understand Human Motivation

• Know Your Emotional Triggers

• ​Pillars of Emotional Intelligence

• Increasing Mental Wellness at Workplace

• Practising Self Care

• Building Psychological Safety for Teams

• ​Communicate with Empathy

• Growing Resiliency

• Working with Emotional Intelligence

• Handling Stress Effectively

• Achieving Work Life Balance

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